Insulation from the heat

George Kesic – 

“Just returned from a great visit to South Asia conducting a 12-day Value Stream Mapping (VSM) workshop in a manufacturing facility. Following initial training, the Current State Map was created, capturing all operations from customer enquiry through to payment receipt. A detailed analysis of the map yielded a Future State, with a comprehensive series of projects and activity that would enable a new, improved way of working resulting in a superior service being provided to customers.

We had excellent engagement throughout by the multi-functional, multi-locational team which ensured complete coverage of the entire supply chain, in line with the expectations of the senior management team who instigated the activity.”

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December 2021