A Wonderful Welcome from Heineken in Ethiopia

I have just returned back to the UK following a three site heartbeat support visit to Harar, Bedele and Kilinto in Ethiopia. I was out there to provide a further injection of motivation and capability into the leadership teams onsite.

Having just established their base pilots in the TPM programme, the leadership teams are now getting to grips with their responsibilities through the Heineken “Leadership Team Agenda”.

Heineken Ethiopia - Henkan


This visit has further supported their understanding and ability to achieve the next level of success through creating pace and driving sustainability through standards that deliver the zero. Further building their mastery of the fundamentals in problem-solving to ensure that every effort in problem-solving is value-added and realises successful solutions.


Heineken Ethiopia - Henkan


Using TPM in an engaging and enjoyable way was a central theme for the workshops, and above you see the Harar Team after day 1 heading off together for a well deserved evening drink.

Good luck to all the teams in keeping up the improvements in pace and standards and keep challenging and learning.

“Thank you Steve for inspiring a real difference, and engaging us all to raise our standards.”

Johannes Eregger – OpCo TPM and Training Manager, Heineken Ethiopia

Steve Tickle


We are continuous improvement consultants who possess the necessary cultural insight, soft skills and business acumen required to work in a global environment.

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June 2022